Download the CXR Candidate Experience Insights

At the 2017 CareerXroads Colloquium meeting titled, "Candidate as a Customer," an attendee noted, "One candidate that had a bad interview experience came back with the feedback that if they were ever in a position to hire our services, they would ensure that we didn't get the business."

From the vantage point of this anecdotal but troubling sentiment, there's no doubt that "candidate experience" in today’s connected world translates to attitudes, intentions, and behavior that can directly affect the performance of any employer - far more than the number of applicants that apply for a job.

At the two-day members-only, GE-hosted meeting in Chicago, attendees challenged themselves to tackle a series of member-generated questions such as:

  1. What practices have the most impact on candidate experience?
  2. What are the critical touch-points for influencing a positive candidate experience?
  3. Which priorities are most important for ‘me’ to influence candidate experience?

Non-members can use the form below to download the full summary of the CareerXroads meeting, "Candidate as a Customer" where everything from organization structures to candidate expectations and the tools that support a premier experience was discussed.  CareerXroads members that are logged in to the site do not need to use the form to download the content and should see the download link below.


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Chris Hoyt
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A 25 year veteran of recruiting and HR, Hoyt is a sought-after speaker with presentations including national conferences with SHRM, LinkedIn, HR Technology and others in the USA as well as iRecruit, Australasian Talent Conference and more abroad. Chris has been promoting and leading full scale and enterprise-wide integrations of social media and mobile marketing within workforce strategies for his entire career. His expertise and passion for interactive/social recruiting, candidate experience, and both national and international recruiting strategies are all areas that Hoyt now leverages as co-owner and Chief Innovation Evangelist at CareerXroads, a Recruiting/Staffing consulting and think tank organization that works with corporate leaders from around the world to break out of traditional recruitment practices and push the envelope in an effort to win the ongoing war for top talent.

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Download the CXR Candidate Experience Insights

by Chris Hoyt time to read: 1 min